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Start Your Custom SUP OEM Project
Share your product requirements, target market and estimated order volume. We will review feasible board configurations, customization scope, MOQ and production timing for your project.
Talk to a project specialist
Prefer email or WhatsApp? Reach out directly and mention your project.
Qualified OEM inquiries are acknowledged within 1 business day.
NDA support is available before you share confidential files.
What you'll receive
- ✓ Feasible board platforms and construction options for your market position
- ✓ Customization scope, MOQ guidance and sample path
- ✓ Production timing after specifications, artwork and approvals are confirmed
- ✓ The exact information needed for an accurate quotation
Start Your Custom SUP OEM Project
This form is for brands, importers, distributors, resorts, schools and commercial operators planning custom SUP development or volume purchasing. Share your target market, estimated quantity and launch schedule so we can assess feasible specifications, MOQ and production timing.
Factory Trust & Verification
Every claim on this site is documented: legal entity registration (Qingdao Vatrad Group Co., Ltd.), a physical 12,500 m² factory in Qingdao you can visit or audit, real engineers under NDA, downloadable QMS documents, serial-numbered test records and contractual signatures. Download the official verification guide and review the 12 questions buyers ask before ordering.
The 12 questions buyers ask before ordering
Is SUPsfactory really a factory, or a trading company?
SUPsfactory is the product development and SUP manufacturing division of Afarer, the manufacturing division of Qingdao Vatrad Group Co., Ltd.. We operate the 12,500 m² plant in Qingdao ourselves — design, cutting, welding, assembly and testing all happen in one facility. There are no intermediaries: the people answering your questions are the people building your boards.
Who exactly will I deal with during my project?
A designated project engineer and a designated QC contact, plus the department heads who sign your documents. You can ask to speak directly with the Chief Engineer, the QA Director or the factory director — before and after ordering. No account-manager layers sit between you and the people doing the work.
Can I visit or audit the factory?
Yes. We arrange factory visits at the Laixi Economic Development Zone in Qingdao and support remote audits with live video walkthroughs. Audits can be arranged independently (your own inspector or a third party such as SGS, TÜV, BV or Intertek), and the audit schedule can be written into the contract.
Will you sign an NDA before I share my design?
Yes. Our standard NDA is signed within 4 business hours of your request, before any proprietary specification, artwork or technical file is shared. Bilingual versions (English/Chinese) are available and the document is counter-signed by the factory director.
How do I know your quality claims are real?
Every claim on this site has a document behind it: QMS SOPs and inspection standards are downloadable, anonymized quality-record samples are published, and test data is recorded per serial number with 10-year lot ERP traceability. You can also schedule a third-party pre-shipment inspection of your choice.
What happens if my boards arrive with defects?
Every board is tested before packing and lot records trace root cause by serial number. The contract defines inspection, replacement and rework obligations, and the QA Director signs off lot release. Reworked boards are fully retested — never partially.
Can you really test 100% of boards before shipping?
Yes — and the records prove it. Every chamber is inflated to 18.0 PSI and held for 24 hours with continuous sensor logging; any chamber exceeding 0.50 PSI drop in 24 hours is auto-rejected and re-inspected. Test records are linked to each serial number and part of the lot documentation.
What certifications do you actually hold?
ISO 9001:2015 quality management, ISO 25649 and CE compliance for inflatable SUP products, plus facility and material BSCI, REACH and RoHS compliance. Certificate numbers and audit records are provided on request or during an audit — the list is published, not "available only on request".
Is my brand safe — design, moulds and market?
Yes. Your brand, designs and tooling are protected by NDA, brand-license terms and mould ownership or purchase clauses written into the contract. Tooling is held for the brand and is transferable. Territory and exclusivity terms are agreed in writing before production.
What is your real MOQ?
MOQ is project-specific and explained in our MOQ guide: 1–2 units for samples, co-branding from 5–10 units, pilot batches of 20–50 units, and standard volume of 90–100+ units per approved configuration (subject to material-roll and packaging requirements). Custom-mould designs are produced at the volume tier. The calculation is confirmed before quoting — no vague "low MOQ" numbers.
What happens if production runs late?
Delivery timing is confirmed after spec, artwork and packaging review — never promised up front. The contract covers scheduling, delay notification and the resolution path, and the quarterly business review tracks delivery performance against the agreed calendar.
Who signs the contract documents on your side?
Orders and agreements are jointly signed by the Sales VP, the Chief Engineer and the QA Director — the three people responsible respectively for commercial terms, engineering execution and quality release. You receive signed documents with the contract records.